How do I add a friend?
Ask your friend for their in-app friend code, then open the Social tab and enter it to send a friend request. You can also share your own code so others can find you. Friend requests only work with valid player codes.
Support
Need help with Last One Loses?
Whether it is about friend codes, daily challenges, notifications, data deletion, or anything that feels stuck, we are here to help. Check the FAQ below or reach out directly.
Email support@lastoneloses.comFrequently Asked Questions
Common Questions
Why did the daily challenge not refresh?
Make sure your device is connected to the internet and try reopening the app. The daily challenge resets at midnight UTC. If the countdown has completed and nothing changed, force-close and relaunch. If the issue persists, email us with your player code and device type.
How do I delete my player data?
Open the app, go to Settings, and tap "Delete Player Data." This removes your profile, friend connections, game progress, and all associated records. If you cannot access the app, email us with your player code (if available) and we will help.
What should I include in a bug report?
Please include your device model (e.g. iPhone 15, Pixel 8), the app version number (found in Settings), what you tapped or did, what you expected to happen, and what actually happened. Screenshots or screen recordings are very helpful. Send bug reports to issues@lastoneloses.com.
I am not receiving notifications. What should I do?
Check that notifications are enabled for Last One Loses in your device settings (Settings > Notifications on iOS, or Settings > Apps > Last One Loses on Android). Also make sure notifications are turned on inside the app. If they are enabled but not arriving, try restarting the app.
Will I lose my progress if I switch devices?
Currently, your game data is tied to your anonymous player identity on your device. Switching devices may result in a new player identity being created. We are working on ways to make data transfer easier in future updates.
How does matchmaking work?
In Ranked Play, you are matched with opponents near your current skill level. Online Casual matches pair you with available players regardless of rank. Friend matches and Pass-and-Play let you choose who to play with directly.
Can I play offline?
Yes. You can play against the computer and use Pass-and-Play mode without an internet connection. Online features like Ranked Play, friend challenges, daily challenges, and notifications require a connection.
Did not find what you were looking for? We typically respond within 24 hours.
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